Order Booker / Sales Agent

Job Purpose

The Order Booker / Sales Agent will be responsible for visiting shops, retailers, wholesalers and potential customers, introducing company products, generating sales, registering customers and recording orders through the company's mobile application.

 Key Responsibilities

·         Regularly visit assigned shops, retailers, wholesalers and potential business customers.

·         Introduce Zaviyar Trading Company and its available products to new and existing customers.

·         Generate sales and collect customer orders through the company's mobile application.

·         Register new customers and accurately enter their information into the application.

·         Explain product features, prices, promotional offers and availability to customers.

·         Persuade potential customers to purchase products and convert leads into active customers.

·         Build and maintain strong professional relationships with shopkeepers and business customers.

·         Follow assigned routes, territories and daily field-visit plans.

·         Follow up on orders, customer inquiries and complaints.

·         Report market demand, competitor activities, customer feedback and new business opportunities.

·         Coordinate with the Sales Manager and relevant departments regarding orders and deliveries.

·         Work toward achieving assigned daily, weekly and monthly sales targets.

·         Maintain professional conduct and represent the company positively in the market.

Key Performance Indicators (KPIs)

·         Number of shops visited per day.

·         Number of new customers registered.

·         Number and value of successful and approved orders.

·         Achievement of assigned sales targets.

·         Accuracy of orders entered into the mobile application.

·         Conversion rate of potential customers into active customers.

·         Customer retention and follow-up performance.

·         Quality and timeliness of market reports.

Qualifications and Requirements

·         Minimum Education: 12th Grade / High School Certificate.

·         Preferred Qualification: A Bachelor's degree in Sales, Sales Management or a related field will be considered a strong advantage.

·         Candidates with strong and proven sales experience may be considered even if they have only completed 12th grade.

·         Previous experience in sales, order booking, field marketing or customer acquisition is preferred.

·         Mobile Application Skills: Ability to operate a smartphone and use mobile applications is essential. Candidates must be able to register customers, enter information and record orders through the company's application.

·         Strong communication, negotiation and customer-persuasion skills.

·         Honest, punctual, responsible and target-oriented.

·         Ability to work in the field and visit assigned markets.

·         Both male and female candidates are encouraged to apply.

·         A valid driving licence is mandatory for male applicants.

·         Knowledge of local markets and languages will be an advantage.

 Compensation and Commission Structure

·         Sales Agents will be eligible for sales commissions in addition to any other financial benefits specified in their employment agreement.

·         A commission will be paid for every successful and approved order generated and recorded by the Sales Agent.

·         Commission will be calculated based on actual sales and orders confirmed under the company's sales policy.

·         Commission rates, payment schedules and applicable conditions will be defined separately in the company's Commission Policy or employment agreement.

·         Commission eligibility will be subject to the company's order verification and sales procedures.

 Required Skills

·         Smartphone and mobile application operation.

·         Customer acquisition and relationship management.

·         Sales communication, negotiation and persuasion.

·         Accurate order entry and record keeping.

·         Time management and field planning.

·         Teamwork and reporting.

Application Instructions

Interested candidates should submit the following documents:

·         Updated Curriculum Vitae (CV).

·         Cover Letter explaining relevant experience and suitability.

·         Copy of valid Afghan National ID (Tazkira).

·         Educational certificates.

·         Previous employment or experience certificates.

·         Relevant professional training certificates, if available.

     Note: Please mention the vacancy number and position title in the email subject line.

Email: info@zaviyartrading.com

·         Office Address: Mandawi Road, Jabal Noor Market, 6th Floor, Office No. F27, Kabul, Afghanistan