Regional Manager, Sales/Marketing Expert, Intern

To manage, coordinate, and supervise the company’s operational activities across the assigned regions; ensure the effective implementation of organizational policies and objectives; and improve the performance of regional teams.

1- Regional Manager Duties:

• Plan, manage, and supervise all operational and commercial activities within the assigned region.

• Ensure that company policies, procedures, service standards, and strategic plans are properly implemented.

• Monitor regional performance against sales, order, customer acquisition, delivery, and revenue targets.

• Coordinate activities among provincial teams, sellers, delivery partners, customer service, marketing, finance, and head office.

• Identify and onboard new sellers, brands, business partners, and corporate customers.

• Support existing sellers in updating product listings, prices, inventory, promotions, and order fulfilment.

• Develop regional sales plans and implement initiatives to increase orders, revenue, and customer retention.

• Monitor the complete order process, from order confirmation and seller preparation to delivery and payment settlement.

• Ensure that orders are processed and delivered accurately and on time.

• Investigate delayed, cancelled, returned, or unsuccessful orders and implement corrective measures.

• Supervise regional staff, assign responsibilities, evaluate performance, and provide coaching and training.

• Ensure effective customer service and timely resolution of complaints, product inquiries, payment issues, and delivery problems.

• Conduct regular market research to identify customer demand, competitive activity, popular products, pricing trends, and new business opportunities.

• Coordinate regional marketing campaigns, promotional events, seller activations, and customer acquisition activities.

• Monitor regional expenses, operational costs, cash collection, COD reconciliation, and financial documentation.

• Ensure accurate record-keeping and the timely submission of sales, operational, customer, seller, and financial reports.

• Maintain productive relationships with local authorities, business associations, shopping centres, suppliers, and strategic partners.

• Identify operational risks and regional challenges and report them to senior management with practical recommendations.

• Ensure compliance with company rules, contractual obligations, confidentiality requirements, and applicable laws.

• Prepare daily, weekly, and monthly performance reports for senior management.

• Perform other relevant duties assigned by senior management.

2- Sales and Marketing Expert Duties:

• Bachelor’s degree in Marketing, Business Administration, Management, Economics, or a related field.

• At least 4 years of relevant experience in sales, marketing, business development, e-commerce, retail, or a similar sector.

• Strong knowledge of sales techniques, lead generation, customer acquisition, negotiation, and closing deals.

• Proven ability to develop and implement sales and marketing plans.

• Experience in achieving sales, revenue, customer acquisition, and market-growth targets.

• Knowledge of digital marketing, social media marketing, content promotion, online advertising, and campaign management.

• Ability to identify and onboard new sellers, brands, corporate customers, and business partners.

• Experience in market research, competitor analysis, customer segmentation, and identifying new business opportunities.

• Ability to analyse campaign performance, sales reports, customer behaviour, and product performance.

• Strong skills in customer relationship management, after-sales follow-up, and customer retention.

• Excellent communication, presentation, persuasion, and negotiation skills.

• Ability to prepare promotional proposals, marketing plans, campaign reports, and sales forecasts.

• Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint; knowledge of CRM and digital marketing tools is preferred.

• Fluency in Dari and Pashto; working knowledge of English is an advantage.

• Creative, target-oriented, self-motivated, and capable of working under pressure.

• Good knowledge of local markets, customer preferences, and current sales and marketing trends.

• Willingness to travel and conduct field visits when required.

3- Paid Internship

• Basic knowledge of computers and common office applications.

• Basic proficiency in English.

• Strong willingness to learn new skills and gain practical experience.

• Good communication and interpersonal skills.

• Ability to work effectively in a team.

• Responsible, punctual, disciplined, and committed to assigned tasks.

• Positive attitude and readiness to accept feedback and guidance.

• Ability to manage time and complete tasks within deadlines.

• Recent graduates, university students, and motivated individuals are encouraged to apply.

Regional Manager:

• Bachelor’s degree in Business Administration, Management, Marketing, Economics, or a related field.

• At least 5 years of relevant experience in regional management, sales, operations, e-commerce, retail, logistics, or a similar field.

• Strong knowledge of sales principles, customer acquisition, lead generation, negotiation, and closing techniques.

• Proven ability to develop and implement sales plans and achieve regional sales and revenue targets.

• Experience in seller acquisition, account management, customer retention, and business development.

• Good understanding of e-commerce operations, order fulfilment, delivery processes, inventory management, and cash-on-delivery systems.

• Ability to analyse sales reports, customer behaviour, market trends, product performance, and regional opportunities.

• Strong leadership skills with experience in supervising, motivating, and evaluating teams.

• Excellent communication, presentation, negotiation, and problem-solving skills.

• Ability to build productive relationships with sellers, customers, business partners, and local authorities.

• Good understanding of budgeting, cost control, cash reconciliation, and basic financial reporting.

• Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint; familiarity with CRM and seller-management systems is preferred.

• Ability to prepare accurate daily, weekly, and monthly performance reports.

• Fluency in Dari and Pashto; working knowledge of English is preferred.

• Good knowledge of the assigned region, including local markets, customer preferences, commercial centres, and transportation routes.

• Ability to travel regularly within the assigned region and work under pressure.

• High level of integrity, accountability, professionalism, and confidentiality.

• A valid driving licence and access to transportation are considered an advantage.

Candidates matching the requirements, kindly send an email attaching your updated Resume, Cover letter to "admin.finance@4sough.com"

Please include the job title "Regional Manager, Sales and Marketing expert, Intern" in the subject line of your email.

The interviews will be ongoing until the application submission deadline.