Revenue Collection Assistant for Kabul (Male Only)

Position Purpose

To facilitate accurate, secure and efficient electronic collection of government revenues and tariffs through Bank-approved POS devices and systems, in accordance with applicable agreements, operating procedures and regulatory requirements.

1.Position Purpose

To facilitate accurate, secure and efficient electronic collection of government revenues and tariffs through Bank-approved POS devices and systems, in accordance with applicable agreements, operating procedures and regulatory requirements.

2.Key Duties and Responsibilities

•        Report to the assigned site on time; check POS devices, connectivity, system access and operational readiness at the start of each day.

•        Verify tariff/reference numbers, payer details and amounts before processing payments through authorized POS devices and approved channels.

•        Confirm successful transactions, issue valid payment receipts, prevent duplicate processing and guide customers on payment procedures.

•        Monitor POS operating balances and transaction limits; coordinate with the assigned branch for approved funding and transaction support.

•        Maintain accurate records of bills, POS transactions and receipts, including failed or reversed transactions; submit daily reports.

•        Perform daily reconciliation of collected bills, POS transactions and receipts with system records; coordinate end-of-day settlement with the assigned branch and promptly report discrepancies.

•        Coordinate with officials at the assigned revenue collection site, the relevant branch and concerned Head Office units to ensure uninterrupted service and resolve operational issues.

•        Handle and coordinate site-related cash transit, custody and handover strictly in accordance with approved Bank procedures, security controls and assigned authority.

•        Safeguard POS devices, documents, cash (where authorized), credentials and customer information; comply with applicable Bank policies and AML/CFT requirements.

•        Immediately report service interruptions, suspicious transactions, complaints and other incidents to the Branch Manager; cooperate with authorized reviews and audits.

•        Perform other related duties assigned by the Branch Manager or authorized management, within approved policies and delegated authority.

3.Authority and Operating Restrictions

Use only Bank-approved systems and authorized limits. Unauthorized cash collection or transfer, personal accounts, extra charges, password sharing and independent transaction reversals or adjustments are prohibited. Cash transit and handling are permitted only under formally approved procedures and controls.

4.Performance Standards

Performance will be assessed by the Branch Manager under the overall supervision of the Branches General Manager, based on transaction accuracy, daily reconciliation and settlement, cash-handling compliance, reporting, customer service and information security.

Minimum Qualifications and Competencies

•       Education: Bachelor’s degree from a recognized institution (mandatory); preference will be given to graduates in Economics, Finance, Banking, Business Administration or related fields.

•       Experience: Fresh graduates are encouraged to apply. Prior experience in banking, revenue collection, POS operations, or customer service will be considered an advantage but is not mandatory.

•        Skills: Basic understanding of electronic payments, POS devices, recordkeeping, reconciliation and Microsoft Office; ability to prepare concise daily reports.

•        Languages and conduct: Good communication in Dari or Pashto and the language of the assigned locality; English proficiency is an advantage. Integrity, accuracy, customer-service orientation and willingness to work at assigned sites are essential.

Qualified and interested applicants are encouraged to apply online through the BMA Job Portal at https://jobs.bma.com.af/jobs before the closing date.

Only shortlisted candidates will be contacted for further process.