Senior Specialist - Systems Analyst & Design

The Senior Specialist – Information Systems Unit plays a supporting but highly technical role in the planning, analysis, design, and implementation of information systems at DABS. This includes assisting with research into the organization’s current IT systems (such as billing, HRMS, ERP, finance, and customer service platforms), identifying functional and technical gaps, and helping to design new or enhanced solutions that align with organizational goals for transparency, efficiency, and integration

• Analyze existing information systems, including billing, HRMS, ERP, finance, and customer service platforms, to identify functional gaps, inefficiencies, and opportunities for improvement

• Gather and document business and user requirements across departments, and develop system specifications, process flow diagrams, and technical documentation

• Collaborate with the MIS Department, IT Directorate, and relevant stakeholders to design, enhance, integrate, and test information systems and system features

• Research emerging technologies, enterprise software solutions, and international best practices applicable to electricity utility operations and digital transformation

• Evaluate the technical feasibility, expected benefits, implementation risks, and estimated costs of proposed technologies and solutions, including Advanced Metering Infrastructure (AMI), smart metering, business intelligence, and workflow automation

• Participate in proof-of-concept activities, pilot projects, and comparative technical assessments of proposed software and digital solutions; support user acceptance testing and evaluation

• Assess and support data integration, system interoperability, and reporting requirements across DABS information systems

• Prepare research reports, feasibility studies, and technical recommendations to support management decisions on information systems and IT investments; submit regular progress reports to the Research and Development Directorate

• Maintain up-to-date knowledge of relevant software solutions, emerging technologies, tools, and technical standards applicable to DABS operations

• Provide technical support and troubleshooting for MIS platforms, and help identify and resolve system issues

• Prepare user manuals and training materials, and provide end-user guidance on systems as required

• Support monitoring of system development schedules, deliverables, and quality in coordination with the responsible senior staff

• Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related field

• Master's degree is preferred

• Minimum of 4 years of relevant experience in system analysis and design

• Familiarity with business process modeling tools and system development lifecycle (SDLC)

• Experience with utility or public sector systems is an asset

• Strong knowledge of UML, BPMN, DFD, ERD, and system modeling tools

• Proficiency in Microsoft Office Suite, SQL, and system documentation software

• Excellent analytical and problem-solving skills

• Solid knowledge of system development life cycles (SDLC)

• Proficient in technical documentation and requirement gathering

• Strong problem-solving and teamwork skills

• Basic knowledge of cybersecurity principles and system quality assurance

• Effective communication and teamwork abilities

• Fluency in English and one national language (Dari or Pashto)

Dear Applicant,

Thank you for your interest in applying for the job, The qualified and interested applicants can fill the online application form through the following link:

https://hris.dabs.af/jobapplication

To ensure that your application is considered, please follow these submission guidelines:

1. Submit your application by the deadline specified as late applications will not be considered.

2. Fill out the application form completely and accordingly as incomplete form will not be considered. Make sure to provide all the necessary information, including your personal details, work experience, education and skills.

3. Provide accurate contact information as this will be used for all communications regarding your application.

4. Double-check your applications before submitting it to ensure that these are no errors or omissions.

5. Shortlisted candidates will be directly contacted for a written test or interview. If you’re not contacted within two or four weeks after the closing date, please know that your application has not been considered for the post.

Note: The internal employees of DABS are required to get the approval of their respective head of division and submit it along with application form, otherwise the application will be rejected.

We appreciate your interest in DABS and look forward to reviewing your application, if you have any questions contact us on this phone number:

Contact Number: 0202513694