Store Branch Manager

Abdal Azami Ltd. is seeking experienced Store Branch Managers to lead day-to-day retail operations, grow sales, maintain customer service standards, and protect company inventory and cash. Managers will supervise sales staff, report branch performance to the main office, and may be assigned to any province in Afghanistan based on operational needs.
Key details 
Duty station: Kabul, Afghanistan

• Contract: Full-time service contract

• Reports to: Operations and relevant Admin/HR, Finance, MEAL, and Technical managers

• Staff supervised: Sales staff

• Lead store opening and closing procedures, including safety checks, cash floats, cash security, and facility shutdown.

• Brief sales staff on daily targets, promotions, and assigned tasks; monitor floor coverage and staff schedules.

• Maintain product displays, pricing, stock levels, cleanliness, and customer service standards.

• Resolve customer complaints, exchange disputes, and refund requests.

• Verify incoming deliveries, record damaged or defective items, carry out stock counts, and report inventory discrepancies.

• Monitor store security and help prevent inventory loss.

• Prepare and submit daily sales, cash, expenditure, customer, and foot-traffic reports to the main office.

• Prepare staff schedules and provide coaching and regular performance feedback.

• Coordinate with Operations, Admin/HR, Finance, Inventory, MEAL, Marketing, and other relevant departments.

• Track branch resources and expenditure; report shortages, variances, safety concerns, and operational challenges.

• Maintain store records and contribute to monthly progress reports.

• Bachelor’s degree in a related field, such as Business Administration, Marketing, or Project Management.

• At least three years of relevant experience, preferably in footwear or apparel retail, store management, or marketing.

• Experience in sales growth, retail operations, staff supervision, inventory control, and reporting.

• Familiarity with ERP software, retail POS systems, Excel, and Microsoft Office.

• Strong organizational, communication, teamwork, and time-management skills.

• Professional fluency in Pashto, Dari, and English.

• Availability to work full time and relocate to any province as required.

Click the application link to visit and complete the online application form and upload your updated CV, cover letter and a short introduction video. In the video, briefly introduce yourself and describe your relevant store management experience. This will help us assess your communication and comfort speaking on camera. . Only shortlisted candidates will be contacted. Please apply by October 31, 2026. Applications are reviewed as they arrive, and interviews may be held before the deadline. Applicants are encouraged to apply early.

Abdal Azami Ltd. does not charge any application, test, interview, or recruitment fee.